Privacy Policy

Last updated: January 16, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Email address, password (hashed), and optional full name
  • Subscription Data: Information about your tracked subscriptions, including names, prices, billing cycles, and cancellation instructions
  • Cookie Preferences: Your cookie consent preferences and choices
  • Usage Data: Information about how you interact with the Service

2. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns

3. Data Storage

Your data is stored securely using cloud-based infrastructure with enterprise-grade security and compliance features. Your data is encrypted in transit and at rest. We use industry-standard security practices to protect your information.

4. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session and improve your experience. We categorize cookies as follows:

  • Essential Cookies: Required for the Service to function. These cookies enable core functionality such as authentication and session management.
  • Analytics Cookies: Help us understand how visitors interact with our Service by collecting and reporting information anonymously.
  • Marketing Cookies: Used to deliver personalized content and track the effectiveness of our marketing campaigns.

You can control cookies through your browser settings or by using our cookie preference center. Essential cookies cannot be disabled as they are necessary for the Service to function.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Cookie consent records are retained for compliance purposes for up to 2 years from the date of consent.

6. Third-Party Services

We work with trusted third-party service providers to operate our Service. These providers help us with:

  • Authentication and Data Storage: Secure cloud infrastructure for user authentication and data storage
  • Email Services: Transactional email delivery for account notifications and communications
  • Hosting and Infrastructure: Cloud hosting services for reliable Service delivery

These service providers are contractually obligated to protect your information and may only use it for the purposes we specify. They have their own privacy policies governing their use of your information, and we recommend reviewing them.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

8. Your Rights (GDPR & CCPA)

You have the following rights regarding your personal information:

  • Right to Access: You can request a copy of your personal data
  • Right to Rectification: You can correct inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data ("right to be forgotten")
  • Right to Data Portability: You can export your subscription data in a machine-readable format
  • Right to Object: You can object to processing of your personal data
  • Right to Restrict Processing: You can request restriction of processing
  • Right to Withdraw Consent: You can withdraw consent for cookie preferences at any time
  • Right to Opt-Out: You can opt out of certain communications

To exercise these rights, please contact us at hello@subbil.com or manage your account through the settings page. We will respond to your request within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at hello@subbil.com.